Get more information on notifications here.

If you use the ASOS app, make sure to enable push notifications to be notified when your return has been processed.

We'll process all the items at the same time, once received back at our warehouse.

You can track the progress of your return by using the tracking number that can be found in your return drop off confirmation email.

These items will be marked as 'Final Sale' and will be visible at checkout. This does not affect your statutory rights.

Please bear in mind that Items marked Final Sale have been heavily discounted and are not eligible for returns, exchanges or refunds, other than in exceptional circumstances. tags have been removed or there are signs of wear) and we’re unable to put it back into stock, we may not be able to accept your return and we may have to send it back to you.

If our Quality Control team are unhappy with the condition an item has been returned in (e.g. Print your label and attach it to your bag (we’re working on this process!)Īll returned items will be inspected upon arrival.Check your email for your returns label.Search for the drop-off location nearest you, and select it.Use the drop-down menu to select the reason for return- there’s a text box if you want to provide more information.Go to ‘My Account’ and select ‘My Orders’.To find your closest UPS Ground post office click here.Ĭreate your paperless return online by heading to ‘My Account’. Return through one of the 47,000 UPS Ground locations nationwide. For info on returning from Canada click here.If you return within 28 days of the item being delivered to you or available for collection, a refund will be issued to your original payment method.For orders being delivered to a Click & Collect location, you have 28 days to return your order from the date it is received by the pick-up point. When you can’t take time off work or keep an eye out for a delivery truck throughout the day, UPS Access Point Lockers help to make life easier for customers who can’t have their packages left at the door.You can return any item to us within 28 days of receiving your original order, including sale items. UPS Access Point® lockers in New Jersey are great for customers that need flexible weekend and evening hours. Customers can pick up shipments that have been redirected or rerouted. Drop off pre-packaged, pre-labeled shipments, including return packages. UPS Access Point® locations in New Jersey are convenient for customers looking for a quick and simple stop in any neighborhood.

Staffed personnel is also available to provide shipping advice and to assist with picking out the proper packaging and shipping supplies, which are available for purchase. Customers are able to create a new shipment, pick up and drop off pre-packaged pre-labeled shipments. UPS Alliance Shipping Partners in New Jersey offer full-service shipping services. These locations bring flexibility and convenience for our customers. UPS Authorized Service Providers in New Jersey are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. UPS Authorized Service Outlets in New Jersey are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. Customers in a time crunch can also print mobile shipping labels. Limited packaging supplies are also available to finish preparing a shipment. Customers can also drop off pre-packaged pre-labeled shipments. UPS Customer Centers in New Jersey are ideal to easily create new shipments with the use of our self-service kiosks. Quickly find one of the following UPS shipping locations with service right for you: Our UPS locations will help make our customers’ visit simple and convenient for their shipping needs. With multiple shipping locations throughout New Jersey, it’s easy to find reliable shipping services no matter where you are.

Ups dropbox